Worcestershire Children First use NewZapp
About Worcestershire Children First
Worcestershire Children First is the company responsible for the delivery of services to children and young people across Worcestershire. These services include social care, education, early help and fostering.
The team using NewZapp are responsible for promoting and delivering training and conferences predominately in the education sector and they have been using NewZapp since 2020.
While a not-for-profit company, Worcestershire Children First (WCF) training and conference team needs to compete with commercial organisations that have much larger budgets and resources.
This is a unique challenge and one that is further complicated by the teams differing needs.
The team of three hold responsibility for training, conferences, and marketing – each of these three areas have different email communication requirements and all have varied job roles in which email communications are just a small part.
The WCF team therefore needed a very intuitive system that could adapt to their individual requirements whilst delivering professional looking communications that would resonate with their target audience.
Rachael Oakley is the Training Coordinator at WCF. She explains more about how NewZapp helps them, and the impact recent software upgrades have made.
A few months into using the new editor, the three team members have been busy reaping the rewards.
First, we asked the team about the training they received.
Jennie Cox, the Marketing Officer said:
Charlie Wood, the Conference Executive took this one step further saying:
Rachael, the Training Coordinator agrees:
Next, we asked Rachael, Jennie, and Charlie what one thing has made the greatest difference to them.
Rachael’s answer was a simple one – “time”. She went on to say:
Jennie enjoys the perfect balance between brand identify and individuality:
Charlie draws on the efficiency point that Rachael highlighted but explains the significance of it: