2022 A year in review
What an incredible year here at NewZapp Communications. We won a communications award for the work we do with the NHS. We’ve delivered 3 major upgrades to the platform. New customers enjoying high delivery rates and current customers are loving the service and support they receive.
What is an NPS score?
NPS stands for Net Promoter Score and is a method for understanding customer loyalty. By asking just one question the NPS will generate a result between -100 and +100. The higher the score, the better.