Releases, Bug fixes and Upcoming Improvements

13th December | Update: Set a contact suppression period
When you suppress individual contacts or a number of contacts at once, you can now specify the date that the suppression will end and emails will be received again.

2nd December | Update: See an alert on the Start screen when your SMTP Password is about to expire
This is added as a reminder to those Trusted Delivery accounts that use an SMTP password that must be renewed annually.

2nd December | Bug Fix: NewZapp email footer now uses the correct phrase for Internal Comms accounts
Internal accounts don’t need a link to ‘unsubscribe’ in their footer information, so the link converts to just ‘Manage Preferences’.

2nd December | Bug Fix: Surveys now copy over theme updates as well as content 
Copying a survey into the same or a different account now copies any updates to the theme too.

11th November | Update: New licence notification on Start screen
A new alert strip notification now appears on the Start screen 60 days before your licence expires as a helpful reminder .

2nd November | Update: See feedback from Unsubscribers
The new ‘Unsubscribe Feedback’ tab in Account Management collects anonymised feedback from all unsubscribers. Email campaigns also display unsubscriber feedback on their summary pages.

2nd November | Update: Topics management available in Reports
As well as being able to create and assign Topics to emails and landing pages in Create & Send, you can now do the same thing in Reports.

31st October | Bug Fix: Import Report dialog box now has ‘Close’ button
For the ‘Import History’ screen in the Contacts section, when you click on a failed import the dialog box now has a ‘Close’ button just like for a successful import.

29th October | Update: Segments can now use Tags
Just like for Groups, Tags can be added to Segments for easier organisation, search and filtering.

29th October | Bug Fix: QR Codes no longer count previewed content as ‘Opens’
Using any of the ‘View Active Content’ buttons no longer records an ‘Open’ for the QR Code.

29th October | Bug Fix: QR Code content selector now formatted properly
When you use the selector dialog box for assigning Survey content to a QR Code, it now highlights correctly.

29th October | Bug Fix: Correction to default error messages in Brand Management
Where no brand colour or brand font has been set, the default message now says ‘No brand colours available’ or ‘No brand fonts available’.

24th October | Update: You can now copy landing pages from one account to another
If you have access to multiple accounts you can now easily copy any landing page to one of the others.

14th October | Update: The correct email preferences link is now added to campaigns automatically
For better compliance with the GDPR, the appropriate link to manage email communications preferences including the ability to unsubscribe is automatically added to each email campaign.

14th October | Bug Fix: Tracking errors in Reports now resolved
Email campaigns and landing pages now show link tracking data correctly.

9th October | Update: Emails and surveys can be copied to another account
Where a user has access to multiple accounts, emails and surveys can now be copied easily between them.

9th October | Update: Enhanced user permissions control
Admin users can now specify which specific parts of NewZapp other account users can access.

19th September | Update: New & improved account menu
All the features of the previous account menu – and even more – have been brought together into a more streamlined layout.

17th September | Update: Upgraded contacts upload process
With more contacts being uploaded than ever before we have made big improvements behind-the-scenes to ensure everything runs as quickly and as smoothly as possible.

11th September | Update: Upgrades to email campaign data handling
The amount of email campaign data handled through NewZapp is ever-increasing, so these upgrades help to improve speed and stability.

9th September | Update: Website links can now use custom personalisation data
Personalisation data saved in Custom fields can now be used in web links the same as Standard data.

29th August | Bug Fix: Issue when making email links resolved
You can now use apostrophes without any problems when adding an email subject line to an email link.

22nd August | Update: Improvements to adding sign up forms to Landing Pages
Changes have been made so that an ‘Allowed Domain’ is no longer needed for sign up forms when added to NewZapp Landing Pages.

21st August | Bug Fix: Audience sorting issue fixed on Campaign Setup screen
When going through the email campaign set-up process, sorting Groups and Segments on the Audience screen now works correctly.

21st August | Update: Surveys can now save your progress
Where a contact only partially completes a Survey, closing the screen or browser window no longer loses the work completed so far.

19th August | Bug Fix: Segments behaviour filters now working properly
Improvements carried out to AND/OR contacts filtering ensures the data shown is more accurate.

9th August | Update: Contact filtering now has AND/OR logic
Now you can set Filter conditions and choose whether ALL the conditions need to be met or only ONE of them.

7th August | Bug Fix: Issue with assigning Landing Pages to QR Codes now resolved
Assigning, scheduling and de-activating a Landing Page on a QR Code now works without issues.

5th August | Update: Improvements to contacts bounce reporting
Optimisations mean smoother filtering of ‘Unsubscribes’ and ‘Hard Bounces’ as well as better bounce messaging in the contact card and exported spreadsheets.

18th July | Bug Fix: Fix for broken table tools in Contact card
Tools in the Contact card Send History and GDPR panels including rows-per-page and next/previous page now work correctly.

10th July | Update: One ‘Save changes’ button for Contact card info
Changes made to a contact’s Details, Custom Fields or Groups are now saved/reverted using one tool at the top of the card.

28th June | Update: NewZapp Surveys is now live!
You can now create and distribute a variety of types of survey right from inside NewZapp.

26th June | Update: Left panel in Contacts now responds to narrower screen widths
When using Contacts on narrower screens, the Groups and Segments panel on the left is now hidden behind a burger menu for better access to the Contacts table data.

7th June | Update: Archived Groups no longer on Contact cards
If a Group has been Archived, that Group no longer appears in the Contact card – only Active Groups are shown here.

7th June | Bug Fix: Broken Topics filters
The Topics filters on the Create & Send dashboard now work correctly.

4th June | Update: Contacts management improvements
Upgrades behind the scenes mean that Groups, Segments and their Filters now work faster and more efficiently.

21st May | Update: Revised email authentication guide text
Email Authentication now has clarified instructions for adding your DMARC record Hostname.

10th May | Bug Fix: Notifications showing a broken link for expired Contacts reports
Ensures that the ‘Download’ link for the ‘Exported Contacts’ spreadsheet is no longer available after the 7-day active period has passed.

1st May | Bug Fix: Contacts Import not triggering Automations
Fixes an issue where the Automation trigger ‘Import of Contacts into NewZapp’ was not actually sending an email.

26th April | Update: Improvements to Create & Send for email campaigns
Create & Send now shows the Send Time for each Scheduled and Sent email campaign.

16th April | Update: Improvements to Help Centre
The Help Centre has been updated for easier Support Ticket raising as well as access to the new and improved Knowledge Base and Training Videos resources.

28th March | Update: Improvements to editor
A key update to the email and landing page editor allows for increased stability and continuous improvements.

20th March | New Feature: Brand Management
Add your own brand font styles and colours to your NewZapp editor (speak to your account manager for more details).

23rd February | Bug fix: Contacts Custom Field data being overwritten
Resolves an issue where manually editing one Contact’s details could potentially result in another Contact’s Custom Field data being overwritten.

14th February | Bug Fix: Contacts being removed from Groups
Fixes a problem where manually adding a Contact that was already in the account also removed them from any Groups they were already in.

14th February | Bug Fix: Incorrect information in Inbox Preview
Adjusts the Inbox Preview to show the correct information from the campaign about to be sent.

12th February | Update: Manage Documents moved
Part of streamlining the UI, the ‘Manage Documents’ button has moved to Create & Send, next to the cog menu (top right).

2nd February | Update: Custom Fields moved
To evolve the UI and make it easier to use, ‘Custom Fields’ management has been relocated to Contacts – simply click on the cog menu (top right).

29th January | Update: NewZapp Sign Up Form
You can now find the code for the Sign Up Form in Contacts. Click on the cog (top right) to find it in the drop down menu.

26th January | Update: Topics and Tags
To make life easier we have moved creating Topics to Create & Send and Tags to Contacts. Click on the cog (top right) in these areas to add new topics or tags for your email campaigns.

8th January | Update: Improved feedback when adding a new Contact
If you try to type in a new Contact that already exists in your account but happens to be Unsubscribed, an alert will warn you and the Contact’s details will open.

8th January | Update: Additional resources added to the NewZapp Support Menu
Now there are even more ways you can get support from the team at NewZapp including links to Training Videos, New Releases and Bug Fixes, and for Raising a Support Ticket