Releases, Bug fixes and Upcoming Improvements

 Putting the New in NewZapp!

Keep up-to-date with the latest feature releases, important updates and bug fixes to reported issues.

Coming Soon

New Feature: Microsoft Viva Engage Integration

With the power of posting to Microsoft Teams now in your hands (see Features Release below) you can rest assured adding Viva Engage to your comms flow isn’t far behind!

New Feature: Collaborative Editing

Work together with colleagues to create comms quickly and collaboratively.

New Feature: Image Library

A new and improved Asset Library will replace the current Manage Documents function, adding an Image Library alongside the Document Library. Image management will be easier and include automatic resizing of images to a max width of 1200px and removing the current 1mb limit when importing larger files and animated gifs.

Feature Releases

Our redesigned Start screen places all your key account information at your fingertips. Catch all our latest updates, see how your campaigns are performing, view our training videos, even jump back in to what you were working on last. This page will be evolving based on user feedback so do let us know what you think.

Also making its debut is the NewZapp Guided Tour. Available in the Help menu and to all new users when they first sign in, this step-by-step guide shows you exactly what each part of the new screen does. We will be rolling the Guide out going forward to other sections and for highlighting New Features.

Why not log in to see these changes today? Any questions? We’re here to help

You can already distribute email, landing page and survey content as part of your internal communications by sending email campaigns, publishing pages and surveys online, and even using QR Codes on printed material.

Now you can add Microsoft Teams as a new distribution channel and broaden your comms reach even further. Quickly connect your NewZapp account directly to Microsoft Teams and you’re ready to post! Emails, landing pages, surveys – all can be shared instantly to your Teams chat.

Click the new Teams tab and try it out. Any questions? We’re here to help

AND/OR filter added in Contacts
09/08/2024  |  AND/OR filter logic added

Contacts filtering has been extended so the results can satisfy ALL or ANY conditions – find out more

employee surveys with newzapp
28/06/2024  |  NewZapp Surveys now live!

Create a variety of Surveys right from NewZapp – see how in our video or read about it online

Ongoing Releases

2025

3rd April

Update: User permissions expanded to include pre-defined role profiles

User permissions have been updated so you can choose to assign one of a number of 'roles', each with a pre-defined set of common permissions that are also customisable.

5th March

Customer Feedback: NewZapp open in multiple windows

To make it easier to copy and paste content from one email to another in the same account, users signed in via Microsoft now have the option of having their NewZapp account open in multiple tabs or browsers.

3rd March

Bug Fix: Problem resolved with banner blocks used on landing pages

An issue with banner block images not saving correctly when added to landing pages has been fixed.

26th February

Bug Fix: Issue with copying emails and landing pages to multiple accounts fixed

An intermittent error that occurred when copying emails or landing pages to more than one account has been resolved.

25th February

The NewZapp API Documentation page is accessible once again after being unreachable for a short period of time.

13th February

Update: Improved loading of Contacts counts

Improvements mean that large counts for Unsuppressed and Ungrouped contacts load a lot faster.

13th February

Update: Help text added for deleting a Group

Helpful extra instructions have been added for when you come to delete a Group that is still linked to a Segment or Automation.

13th February

Bug Fix: Surveys back to being deletable

Surveys with 0 responses can once again be deleted.

13th February

Update: Names from deleted Groups can be re-used

You cannot have 2 active Groups sharing the same name, but you can now re-use the name of a Group that has been deleted.

12th February

Bug Fix: Unsubscribe Feedback is now loading again

Fixes an issue where the Unsubscribe Feedback page in Account Management failed to load.

JANUARY 2025

27th January | Update: Reports dashboard has been streamlined
The left-hand navigation pane on the Reports dashboard has been removed, and all the email tools relocated to the table. As well as being able to Rename, Cancel/Delete & Revert to Draft, or Archive a campaign, you can now manage and assign Topics directly from the table too.

10th January | Update: Add new Topics in more places
Topics management has been expanded – you can now add new Topics to emails and landing pages directly in the Create & Send dashboard and in the email or landing page setup screens.

10th January | Bug Fix: Tags can be added to Groups and Segments again
The ability to assign Tags to existing Groups and Segments has been restored.

3rd January | Update: Posting to Microsoft Teams now available
NewZapp content can now be posted to your organisation’s Microsoft Teams channels as part of your content distribution strategy.

DECEMBER 2024

13th December | Update: Set a contact suppression period
When you suppress individual contacts or a number of contacts at once, you can now specify the date that the suppression will end and emails will be received again.

2nd December | Update: See an alert on the Start screen when your SMTP Password is about to expire
This is added as a reminder to those Trusted Delivery accounts that use an SMTP password that must be renewed annually.

2nd December | Bug Fix: NewZapp email footer now uses the correct phrase for Internal Comms accounts
Internal accounts don’t need a link to ‘unsubscribe’ in their footer information, so the link converts to just ‘Manage Preferences’.

2nd December | Bug Fix: Surveys now copy over theme updates as well as content 
Copying a survey into the same or a different account now copies any updates to the theme too.

NOVEMBER 2024

11th November | Update: New licence notification on Start screen
A new alert strip notification now appears on the Start screen 60 days before your licence expires as a helpful reminder .

2nd November | Update: See feedback from Unsubscribers
The new ‘Unsubscribe Feedback’ tab in Account Management collects anonymised feedback from all unsubscribers. Email campaigns also display unsubscriber feedback on their summary pages.

2nd November | Update: Topics management available in Reports
As well as being able to create and assign Topics to emails and landing pages in Create & Send, you can now do the same thing in Reports.

OCTOBER 2024

31st October | Bug Fix: Import Report dialog box now has ‘Close’ button
For the ‘Import History’ screen in the Contacts section, when you click on a failed import the dialog box now has a ‘Close’ button just like for a successful import.

29th October | Update: Segments can now use Tags
Just like for Groups, Tags can be added to Segments for easier organisation, search and filtering.

29th October | Bug Fix: QR Codes no longer count previewed content as ‘Opens’
Using any of the ‘View Active Content’ buttons no longer records an ‘Open’ for the QR Code.

29th October | Bug Fix: QR Code content selector now formatted properly
When you use the selector dialog box for assigning Survey content to a QR Code, it now highlights correctly.

29th October | Bug Fix: Correction to default error messages in Brand Management
Where no brand colour or brand font has been set, the default message now says ‘No brand colours available’ or ‘No brand fonts available’.

24th October | Update: You can now copy landing pages from one account to another
If you have access to multiple accounts you can now easily copy any landing page to one of the others.

14th October | Update: The correct email preferences link is now added to campaigns automatically
For better compliance with the GDPR, the appropriate link to manage email communications preferences including the ability to unsubscribe is automatically added to each email campaign.

14th October | Bug Fix: Tracking errors in Reports now resolved
Email campaigns and landing pages now show link tracking data correctly.

9th October | Update: Emails and surveys can be copied to another account
Where a user has access to multiple accounts, emails and surveys can now be copied easily between them.

9th October | Update: Enhanced user permissions control
Admin users can now specify which specific parts of NewZapp other account users can access.

SEPTEMBER 2024

19th September | Update: New & improved account menu
All the features of the previous account menu – and even more – have been brought together into a more streamlined layout.

17th September | Update: Upgraded contacts upload process
With more contacts being uploaded than ever before we have made big improvements behind-the-scenes to ensure everything runs as quickly and as smoothly as possible.

11th September | Update: Upgrades to email campaign data handling
The amount of email campaign data handled through NewZapp is ever-increasing, so these upgrades help to improve speed and stability.

9th September | Update: Website links can now use custom personalisation data
Personalisation data saved in Custom fields can now be used in web links the same as Standard data.

AUGUST 2024

29th August | Bug Fix: Issue when making email links resolved
You can now use apostrophes without any problems when adding an email subject line to an email link.

22nd August | Update: Improvements to adding sign up forms to Landing Pages
Changes have been made so that an ‘Allowed Domain’ is no longer needed for sign up forms when added to NewZapp Landing Pages.

21st August | Bug Fix: Audience sorting issue fixed on Campaign Setup screen
When going through the email campaign set-up process, sorting Groups and Segments on the Audience screen now works correctly.

21st August | Update: Surveys can now save your progress
Where a contact only partially completes a Survey, closing the screen or browser window no longer loses the work completed so far.

19th August | Bug Fix: Segments behaviour filters now working properly
Improvements carried out to AND/OR contacts filtering ensures the data shown is more accurate.

9th August | Update: Contact filtering now has AND/OR logic
Now you can set Filter conditions and choose whether ALL the conditions need to be met or only ONE of them.

7th August | Bug Fix: Issue with assigning Landing Pages to QR Codes now resolved
Assigning, scheduling and de-activating a Landing Page on a QR Code now works without issues.

5th August | Update: Improvements to contacts bounce reporting
Optimisations mean smoother filtering of ‘Unsubscribes’ and ‘Hard Bounces’ as well as better bounce messaging in the contact card and exported spreadsheets.

JULY 2024

18th July | Bug Fix: Fix for broken table tools in Contact card
Tools in the Contact card Send History and GDPR panels including rows-per-page and next/previous page now work correctly.

10th July | Update: One ‘Save changes’ button for Contact card info
Changes made to a contact’s Details, Custom Fields or Groups are now saved/reverted using one tool at the top of the card.

JUNE 2024

28th June | Update: NewZapp Surveys is now live!
You can now create and distribute a variety of types of survey right from inside NewZapp.

26th June | Update: Left panel in Contacts now responds to narrower screen widths
When using Contacts on narrower screens, the Groups and Segments panel on the left is now hidden behind a burger menu for better access to the Contacts table data.

7th June | Update: Archived Groups no longer on Contact cards
If a Group has been Archived, that Group no longer appears in the Contact card – only Active Groups are shown here.

7th June | Bug Fix: Broken Topics filters
The Topics filters on the Create & Send dashboard now work correctly.

4th June | Update: Contacts management improvements
Upgrades behind the scenes mean that Groups, Segments and their Filters now work faster and more efficiently.

MAY 2024

21st May | Update: Revised email authentication guide text
Email Authentication now has clarified instructions for adding your DMARC record Hostname.

10th May | Bug Fix: Notifications showing a broken link for expired Contacts reports
Ensures that the ‘Download’ link for the ‘Exported Contacts’ spreadsheet is no longer available after the 7-day active period has passed.

1st May | Bug Fix: Contacts Import not triggering Automations
Fixes an issue where the Automation trigger ‘Import of Contacts into NewZapp’ was not actually sending an email.

APRIL 2024

26th April | Update: Improvements to Create & Send for email campaigns
Create & Send now shows the Send Time for each Scheduled and Sent email campaign.

16th April | Update: Improvements to Help Centre
The Help Centre has been updated for easier Support Ticket raising as well as access to the new and improved Knowledge Base and Training Videos resources.

MARCH 2024

28th March | Update: Improvements to editor
A key update to the email and landing page editor allows for increased stability and continuous improvements.

20th March | New Feature: Brand Management
Add your own brand font styles and colours to your NewZapp editor (speak to your account manager for more details).

FEBRUARY 2024

23rd February | Bug fix: Contacts Custom Field data being overwritten
Resolves an issue where manually editing one Contact’s details could potentially result in another Contact’s Custom Field data being overwritten.

14th February | Bug Fix: Contacts being removed from Groups
Fixes a problem where manually adding a Contact that was already in the account also removed them from any Groups they were already in.

14th February | Bug Fix: Incorrect information in Inbox Preview
Adjusts the Inbox Preview to show the correct information from the campaign about to be sent.

12th February | Update: Manage Documents moved
Part of streamlining the UI, the ‘Manage Documents’ button has moved to Create & Send, next to the cog menu (top right).

2nd February | Update: Custom Fields moved
To evolve the UI and make it easier to use, ‘Custom Fields’ management has been relocated to Contacts – simply click on the cog menu (top right).

JANUARY 2024

29th January | Update: NewZapp Sign Up Form
You can now find the code for the Sign Up Form in Contacts. Click on the cog (top right) to find it in the drop down menu.

26th January | Update: Topics and Tags
To make life easier we have moved creating Topics to Create & Send and Tags to Contacts. Click on the cog (top right) in these areas to add new topics or tags for your email campaigns.

8th January | Update: Improved feedback when adding a new Contact
If you try to type in a new Contact that already exists in your account but happens to be Unsubscribed, an alert will warn you and the Contact’s details will open.

8th January | Update: Additional resources added to the NewZapp Support Menu
Now there are even more ways you can get support from the team at NewZapp including links to Training Videos, New Releases and Bug Fixes, and for Raising a Support Ticket

DECEMBER 2023

16th December | New Feature: Create & Send – QR Code Campaigner
You asked for it – and now it’s here! Learn all about our NewZapp QR Code Campaigner and how it can help you reach your entire workforce.

NOVEMBER 2023

16th November | Bug Fix: Contacts & Account Settings
Removes the deprecated ‘Goodbye email’ toggle switch from Settings.

7th November | Bug Fix: Account Settings & Profile
Fixes an issue where Company Name and Account Name were restricted to 50 letters..

3rd November | Bug Fix: Create & Send
Fixes an issue when sending emails without links to ‘https://newzapp.co.uk’ in the unsubscribe footer.

2nd November | Bug Fix: Reports
Prevents the NewZapp links in an email campaign’s unsubscribe footer being tracked as part of the campaign’s data.

OCTOBER 2023

27th October | Update: Create & Send – New Social Media Icons
The Social Block in the editor has been given a refresh with new icons, include the update from ‘Twitter’ to ‘X’.

13th October | Bug Fix: Contacts
Fixes an issue with filtering of Groups and Segments when using special characters.

SEPTEMBER 2023

14th September | New Feature: API Integration – New API v3
Release of our new RESTful API to allow connection with any platform that supports API integration. Click here for the full API v3 Documentation.

AUGUST 2023

31st August June | Bug Fix: Mail Delivery System
Fixes to improve performance bottlenecks in the email sending system.

21st August | New Feature: Contacts – Custom Data added to table listing
New Custom Data columns have been added to the Contacts table and can be toggled on or off in the Columns dialog as well as being pinned and saved in a View.

11th August | Bug Fix: Create & Send
Fixes an issue with Live Activity that could cause emails to be locked to all Users.

10th August | Bug Fix: Contacts
Fixes an issue with Group loading speed directly after having a Segment open.

9th August | New Feature: Create & Send – Extended Personalisation
Custom fields are now available in the Merge tool for use in email personalisation.

7th August | New Feature: User Profile – Editable User Name and Profile Image
You can now set up a User Name and Profile image to use as an Avatar across accounts.

JULY 2023

20th July | New Feature: Automations – Welcome Series Builder
Create one or more Automated Email Campaigns with adjustable sending delays and up to 4 Trigger events.

11th July | New Feature: Create & Send – Live Activity
No more losing your saved changes. In multi-user accounts you can now see who is editing an email campaign and multiple Users are prevented from editing the same email at the same time.

JUNE 2023

29th June | Update: API Integration
Update to the Contacts endpoint so that just a single HTPP POST can add a Contact and all of their data.

27th June | Bug Fix: Reports
Fixes an issue with exporting Clicks data from the Links tab.

19th June | New Feature: Account – Safe Senders List
Improves data compliance and email deliverability by allowing you to set a list of approved ‘From’ email addresses for campaigns.

1st June | Bug Fix: Contacts
Fixes a slow-loading issue with Ungrouped Contacts.

MAY 2023

5th May | Bug Fix: Contacts
Fixes an issue with uploading Contacts that have apostrophes as part of their email address.

APRIL 2023

28th April | Bug Fix: Contacts
Fixes an issue with uploading Postal Address details for Contacts.

21st April | Bug Fix: Reports
Fixes an issue where the UI locked when deleting a large Scheduled Campaign.