Releases, Bug fixes and Upcoming Improvements

Putting the New in NewZapp!

Keep up-to-date with the latest feature releases, important updates and bug fixes to reported issues.

Coming Soon

29th April | New Feature: Surveys

This is a big one!! Deliver surveys, polls and more from your account! No more 3rd party apps, everything you need to collect vital feedback and engagement inside your NewZapp account.

Mid-April | New Feature: Image Library

A new and improved Asset Library will replace the current Manage Documents function, adding an Image Library alongside the Document Library. Image management will be easier and include automatic resizing of images to a max width of 1200px and removing the current 1mb limit when importing larger files and animated gifs.

Feature Release

QR Code Campaigner - Think Differently

NewZapp QR Code Campaigner is here!

Generate QR Codes and add them to printed materials like posters or flyers, display screen presentations, staff intranets or screensavers. Link them straight to an email campaign or landing page. Now you can keep your non-desk-based workforce up-to-date wherever they are.

One and done: the linked content can be updated over and over so one QR Code can be used indefinitely. Want to know more? Watch our introductory video or Read all about it online

Previous Releases


28th March

Update: Improvements to Editor

A key update to the Email and Landing Page editor allows for increased stability and continuous improvements.

20th March

New Feature: Brand Management

Add your own brand fonts and colours to your NewZapp editor. (speak to your account manager for more details.)

23rd February

Bug Fix: Contact custom field data being overwritten

Resolves an issue where manually editing one Contact's details then another Contact straight after could potentially result in that second Contact's custom data being overwritten.

14th February

Bug Fix: Contacts missing from groups

Fix to a bug generated when a user adds a contact (who is already in the account) to a group using the add contact button. The bug was removing the contact from all the other groups they were a member of.

14th February

Bug Fix: Inbox preview window

Adjustment to the inbox preview window to show the correct information from the campaign been sent.

12th February

Update: Manage Documents

Document Management has moved to Create & Send – click the ‘Manage Documents’ button next to the cog menu (top right).

2nd February

Update: Custom Fields

We have moved Custom Fields management to Contacts for ease of use. Click on the cog (top right) in this area to edit or add new Custom fields to personalise your email campaigns.

29th January | Update: NewZapp Sign Up Form
You can now find the code for the Sign Up Form in Contacts. Click on the cog (top right) to find it in the drop down menu.

26th January | Update: Topics and Tags
To make life easier we have moved creating Topics to Create & Send and Tags to Contacts. Click on the cog (top right) in these areas to add new topics or tags for your email campaigns.

8th January | Update: Improved feedback when adding a new Contact
If you try to type in a new Contact that already exists in your account but happens to be Unsubscribed, an alert will warn you and the Contact’s details will open.

8th January | Update: Additional resources added to the NewZapp Support Menu
Now there are even more ways you can get support from the team at NewZapp including links to Training Videos, New Releases and Bug Fixes, and for Raising a Support Ticket



16th November | Bug Fix: Contacts & Account Settings
You asked for it – and now it’s here! Learn all about our NewZapp QR Code Campaigner and how it can help you reach your entire workforce.

16th November | Bug Fix: Contacts & Account Settings
Removes the deprecated ‘Goodbye email’ toggle switch from Settings.

7th November | Bug Fix: Account Settings & Profile
Fixes an issue where Company Name and Account Name were restricted to 50 letters..

3rd November | Bug Fix: Create & Send
Fixes an issue when sending emails without links to ‘’ in the unsubscribe footer.

2nd November | Bug Fix: Reports
Prevents the NewZapp links in an email campaign’s unsubscribe footer being tracked as part of the campaign’s data.
27th October | Update: Create & Send – New Social Media Icons
The Social Block in the editor has been given a refresh with new icons, include the update from ‘Twitter’ to ‘X’.

13th October | Bug Fix: Contacts
Fixes an issue with filtering of Groups and Segments when using special characters.
14th September | New Feature: API Integration – New API v3
Release of our new RESTful API to allow connection with any platform that supports API integration. Click here for the full API v3 Documentation.
31st August June | Bug Fix: Mail Delivery System
Fixes to improve performance bottlenecks in the email sending system.

21st August | New Feature: Contacts – Custom Data added to table listing
New Custom Data columns have been added to the Contacts table and can be toggled on or off in the Columns dialog as well as being pinned and saved in a View.

11th August | Bug Fix: Create & Send
Fixes an issue with Live Activity that could cause emails to be locked to all Users.

10th August | Bug Fix: Contacts
Fixes an issue with Group loading speed directly after having a Segment open.

9th August | New Feature: Create & Send – Extended Personalisation
Custom fields are now available in the Merge tool for use in email personalisation.

7th August | New Feature: User Profile – Editable User Name and Profile Image
You can now set up a User Name and Profile image to use as an Avatar across accounts.
JULY 2023
20th July | New Feature: Automations – Welcome Series Builder
Create one or more Automated Email Campaigns with adjustable sending delays and up to 4 Trigger events.

11th July | New Feature: Create & Send – Live Activity
No more losing your saved changes. In multi-user accounts you can now see who is editing an email campaign and multiple Users are prevented from editing the same email at the same time.
JUNE 2023
29th June | Update: API Integration
Update to the Contacts endpoint so that just a single HTPP POST can add a Contact and all of their data.

27th June | Bug Fix: Reports
Fixes an issue with exporting Clicks data from the Links tab.

19th June | New Feature: Account – Safe Senders List
Improves data compliance and email deliverability by allowing you to set a list of approved ‘From’ email addresses for campaigns.

1st June | Bug Fix: Contacts
Fixes a slow-loading issue with Ungrouped Contacts.
MAY 2023
5th May | Bug Fix: Contacts
Fixes an issue with uploading Contacts that have apostrophes as part of their email address.
APRIL 2023
28th April | Bug Fix: Contacts
Fixes an issue with uploading Postal Address details for Contacts.

21st April | Bug Fix: Reports
Fixes an issue where the UI locked when deleting a large Scheduled Campaign.