Putting the New in NewZapp!
Keep up-to-date with the latest feature releases, important updates and bug fixes to reported issues.
https://help.newzapp.co.uk/raise-a-ticketThe Filters panel in Contacts is already an incredibly useful tool. It helps narrow down and Group contacts based on individual key pieces of information, as well as more dynamic contact lists using Segments to filter based on behaviour.
Whilst you could use one or more filters at a time, the contacts listed had to satisfy ALL of the specified conditions. But not any more: the latest updates to NewZapp now extend this functionality so you can group contacts that satisfy ANY of the filter conditions. Great for spreading your net further and targeting more people in one go.
Why not log in and try it out today! Any questions? We’re here to help
No need for 3rd party apps – now you can create and deliver feedback surveys, NPS polls and more right from your NewZapp account.
Distribute your surveys by email, add links to your web pages, connect them to our QR Code Campaigner – NewZapp ensures the widest possible reach wherever your workforce may be. Vital employee feedback and engagement are then easily tracked using the clear and concise charts and tables.
Want to know more? Watch our introductory video or Read all about it online
We have brought together all the features of the previous account menu - user name and avatar editor, account switcher, all the screens under Account Settings - into a more streamlined and intuitive design.
With so many of you uploading more contacts than ever before we have made big improvements so this process runs much faster.
Larger and larger amounts of email campaign data passing through NewZapp mean we have been busy behind the scenes ensuring this is handled quickly and more efficiently.
You can now add Custom Field data to web links in your email using the same merge tags used in text fields.
Allows you to create an email link with an apostrophe in the subject line without losing all the text that follows.
Adding your account sign up code to a Landing Page no longer requires adding an Allowed Domain for it to work after publishing.
Going through the email sending process and clicking to sort the lists of Groups or Segments on the Audience screen (A to Z, Oldest to Newest etc) is now working like it should.
Fixes an over-zealous autosave in the Survey editor that stopped the Undo function working properly and kept jumping the page back to top.
If a user completes part of a Survey but then closes the page or their browser, they can now return to it later using the same link and still find their previous answers and place in the survey saved.
Resolves an issue as part of the AND/OR Contacts filters update where using behaviour filters in Segments meant the data took too long to load and was incorrect.
Using a Landing Page as content for a QR Code now works correctly for assignment, scheduling, after its 'Active Period' has expired, and when manually de-activated during its 'Active Period'.
Optimisations carried out include better filtering of 'Unsubcribes' and 'Hard Bounces', showing critical Bounce messages in both the Contacts card and 'Exported Contacts' spreadsheet, and removal of obsolete UI controls.
The pagination tools - rows per page and the next/previous page navigation - now work correctly for the Send History and GDPR tables.
Changes made in Contact Cards to the Details, Custom Fields or Groups sections are now saved or reverted using one set of buttons instead of each section having their own set.
21st May | Update: Revised email authentication guide text
Email Authentication now has clarified instructions for adding your DMARC record Hostname.
10th May | Bug Fix: Notifications showing a broken link for expired Contacts reports
Ensures that the ‘Download’ link for the ‘Exported Contacts’ spreadsheet is no longer available after the 7-day active period has passed.
1st May | Bug Fix: Contacts Import not triggering Automations
Fixes an issue where the Automation trigger ‘Import of Contacts into NewZapp’ was not actually sending an email.