Releases, Bug fixes and Upcoming Improvements

Putting the New in NewZapp!

Keep up-to-date with the latest feature releases, important updates and bug fixes to reported issues.

Coming Soon - Summer 2024

New Feature: Microsoft Teams & Microsoft Viva Engage Integration

Push comms to an even wider audience with the new Teams and Viva Engage posting tools. Add only the channels you want and distribute to them as part of your regular comms flow.

New Feature: Collaborative Editing

Work together with colleagues to create comms quickly and collaboratively.

New Feature: Image Library

A new and improved Asset Library will replace the current Manage Documents function, adding an Image Library alongside the Document Library. Image management will be easier and include automatic resizing of images to a max width of 1200px and removing the current 1mb limit when importing larger files and animated gifs.

Feature Release

employee surveys with newzapp

No need for 3rd party apps – now you can create and deliver feedback surveys, NPS polls and more right from your NewZapp account.

Distribute your surveys by email, add links to your web pages, connect them to our QR Code Campaigner – NewZapp ensures the widest possible reach wherever your workforce may be. Vital employee feedback and engagement are then easily tracked using the clear and concise charts and tables.

Want to know more? Watch our introductory video  or Read all about it online

Ongoing Releases


18th July

Bug Fix: Broken table tools in Contacts card

The pagination tools - rows per page and the next/previous page navigation - now work correctly for the Send History and GDPR tables.

10th July

Update: Single save button for Contact cards

Changes made in Contact Cards to the Details, Custom Fields or Groups sections are now saved or reverted using one set of buttons instead of each section having their own set.

26th June

Update: Left panel hides for smaller screens in Contacts

For narrower screen widths, the Groups and Segments panel on the left is hidden for better access to the Contacts table. Clicking on the new burger menu top left opens it, selecting a Group or Segment closes it again.

7th June

Update: Archived Groups no longer shown on Contact cards

Where a Contact is associated with a Group that is Archived, that Group is no longer shown in the Contact card's Groups section - only the Active Groups are shown.

7th June

Bug Fix: Fixes broken Topics filtering

The Topics filter on the Create & Send dashboard now works as it should.

4th June

Update: Improvements to Contacts management

Behind the scenes upgrades mean that Filters, Groups and Segments work more efficiently and run much faster.

21st May

Update: Revised email authentication guide text

Email Authentication screen now has clarified instructions for adding your DMARC record Hostname.

10th May

Bug Fix: Notifications showing broken links for expired Contacts exports

Ensures that the 'Download' link for an exported Contacts file no longer shows after the 7-day active period has passed.

1st May

Bug Fix: Importing Contacts not triggering Automations

Fixes an issue where Automations with 'Import of Contacts into NewZapp' set as a trigger were not actually sending emails.

APRIL 2024
26th April | Update: Improvements to Create & Send for email campaigns
Create & Send now shows the Send Time for each Scheduled and Sent email campaign.

16th April | Update: Improvements to Help Centre
The Help Centre has been updated for easier Support Ticket raising as well as access to the new and improved Knowledge Base and Training Videos resources.
MARCH 2024
28th March | Update: Improvements to editor
A key update to the email and landing page editor allows for increased stability and continuous improvements.

20th March | New Feature: Brand Management
Add your own brand font styles and colours to your NewZapp editor (speak to your account manager for more details).
23rd February | Bug fix: Contacts Custom Field data being overwritten
Resolves an issue where manually editing one Contact’s details could potentially result in another Contact’s Custom Field data being overwritten.

14th February | Bug Fix: Contacts being removed from Groups
Fixes a problem where manually adding a Contact that was already in the account also removed them from any Groups they were already in.

14th February | Bug Fix: Incorrect information in Inbox Preview
Adjusts the Inbox Preview to show the correct information from the campaign about to be sent.

12th February | Update: Manage Documents moved
Part of streamlining the UI, the ‘Manage Documents’ button has moved to Create & Send, next to the cog menu (top right).

2nd February | Update: Custom Fields moved
To evolve the UI and make it easier to use, ‘Custom Fields’ management has been relocated to Contacts – simply click on the cog menu (top right).
29th January | Update: NewZapp Sign Up Form
You can now find the code for the Sign Up Form in Contacts. Click on the cog (top right) to find it in the drop down menu.

26th January | Update: Topics and Tags
To make life easier we have moved creating Topics to Create & Send and Tags to Contacts. Click on the cog (top right) in these areas to add new topics or tags for your email campaigns.

8th January | Update: Improved feedback when adding a new Contact
If you try to type in a new Contact that already exists in your account but happens to be Unsubscribed, an alert will warn you and the Contact’s details will open.

8th January | Update: Additional resources added to the NewZapp Support Menu
Now there are even more ways you can get support from the team at NewZapp including links to Training Videos, New Releases and Bug Fixes, and for Raising a Support Ticket


16th December | New Feature: Create & Send – QR Code Campaigner
You asked for it – and now it’s here! Learn all about our NewZapp QR Code Campaigner and how it can help you reach your entire workforce.
16th November | Bug Fix: Contacts & Account Settings
Removes the deprecated ‘Goodbye email’ toggle switch from Settings.

7th November | Bug Fix: Account Settings & Profile
Fixes an issue where Company Name and Account Name were restricted to 50 letters..

3rd November | Bug Fix: Create & Send
Fixes an issue when sending emails without links to ‘’ in the unsubscribe footer.

2nd November | Bug Fix: Reports
Prevents the NewZapp links in an email campaign’s unsubscribe footer being tracked as part of the campaign’s data.
27th October | Update: Create & Send – New Social Media Icons
The Social Block in the editor has been given a refresh with new icons, include the update from ‘Twitter’ to ‘X’.

13th October | Bug Fix: Contacts
Fixes an issue with filtering of Groups and Segments when using special characters.
14th September | New Feature: API Integration – New API v3
Release of our new RESTful API to allow connection with any platform that supports API integration. Click here for the full API v3 Documentation.
31st August June | Bug Fix: Mail Delivery System
Fixes to improve performance bottlenecks in the email sending system.

21st August | New Feature: Contacts – Custom Data added to table listing
New Custom Data columns have been added to the Contacts table and can be toggled on or off in the Columns dialog as well as being pinned and saved in a View.

11th August | Bug Fix: Create & Send
Fixes an issue with Live Activity that could cause emails to be locked to all Users.

10th August | Bug Fix: Contacts
Fixes an issue with Group loading speed directly after having a Segment open.

9th August | New Feature: Create & Send – Extended Personalisation
Custom fields are now available in the Merge tool for use in email personalisation.

7th August | New Feature: User Profile – Editable User Name and Profile Image
You can now set up a User Name and Profile image to use as an Avatar across accounts.
JULY 2023
20th July | New Feature: Automations – Welcome Series Builder
Create one or more Automated Email Campaigns with adjustable sending delays and up to 4 Trigger events.

11th July | New Feature: Create & Send – Live Activity
No more losing your saved changes. In multi-user accounts you can now see who is editing an email campaign and multiple Users are prevented from editing the same email at the same time.
JUNE 2023
29th June | Update: API Integration
Update to the Contacts endpoint so that just a single HTPP POST can add a Contact and all of their data.

27th June | Bug Fix: Reports
Fixes an issue with exporting Clicks data from the Links tab.

19th June | New Feature: Account – Safe Senders List
Improves data compliance and email deliverability by allowing you to set a list of approved ‘From’ email addresses for campaigns.

1st June | Bug Fix: Contacts
Fixes a slow-loading issue with Ungrouped Contacts.
MAY 2023
5th May | Bug Fix: Contacts
Fixes an issue with uploading Contacts that have apostrophes as part of their email address.
APRIL 2023
28th April | Bug Fix: Contacts
Fixes an issue with uploading Postal Address details for Contacts.

21st April | Bug Fix: Reports
Fixes an issue where the UI locked when deleting a large Scheduled Campaign.