Insights & Innovation
Our Digital Communication Blogs have been supporting businesses with their campaign needs for over two decades.
Explore a wide range of communications resources designed to support your campaign engagement and messaging strategy.
From expert insights and practical guides to templates and case studies, find everything you need to communicate more effectively across your organisation.
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- poppy@newzapp.com
NHS Trust Rankings 2025: Could Internal Comms Decide Your Place?
Royal Papworth Hospital NHS Foundation Trust, a leading heart and lung hospital in the UK, was facing significant challenges with its internal communication system. The Trust needed to modernise its approach, as persistent issues with its legacy communications platform, were affecting staff engagement and timely communication...
- poppy@newzapp.com
From Frustration to Efficiency: Replacing Legacy Systems for Better Performance and Reliability
Royal Papworth Hospital NHS Foundation Trust, a leading heart and lung hospital in the UK, was facing significant challenges with its internal communication system. The Trust needed to modernise its approach, as persistent issues with its legacy communications platform, were affecting staff engagement and timely communication...
- darren@newzapp.com
The best employee survey questions
Employee surveys are a hugely valuable method of gathering information from employees but there are many things to consider for you to maximise what you achieve....
- poppy@newzapp.com
Memos to the Metaverse: The Story of Internal Communication’s Transformation
Explore the evolution of internal communications strategy—from early company newsletters to digital ecosystems—and how to prepare for the next phase of employee engagement....
- darren@newzapp.com
NewZapp Omnichannel Feedback Q1 2025
Thank you so much for responding to our Q1 2025 NewZapp customer feedback survey. Your responses and feedback are a vital part of our omni-channel platform and service....
- poppy@newzapp.com
Employer Branding Traditional vs Modern Approaches
Discover how employer branding influences employee engagement and retention. Compare traditional and modern employer branding approaches and learn how companies can attract and keep top talent....
- poppy@newzapp.com
Internal Communications VS Employee Engagement
Excerpt: Internal communication and employee engagement are often confused, but understanding their differences is key to building a motivated workforce. Learn how internal communication fuels engagement, why they must be treated separately, and how to optimize both for maximum impact...
- poppy@newzapp.com
Understanding Stakeholders: Differentiating Between Key Players and Noise
Effective internal communication requires identifying key stakeholders and filtering out distractions. Learn how to use the Impact-Influence Grid and the Seven Classes of Stakeholders model to prioritize engagement and streamline communication....
- poppy@newzapp.com
From Gut Feeling to Data-Driven: A New Approach to Measuring Internal Communications
Many internal communicators rely on intuition and basic metrics like open rates—but these don’t prove real impact. This article explores a data-driven approach to measuring internal communications, demonstrating how to link engagement to business outcomes....
- poppy@newzapp.com
How AI is Transforming Internal Communications: Insights from Our Latest Survey
AI is reshaping internal communications, offering efficiency and personalisation while raising ethical concerns. Discover key insights from our latest survey on AI adoption, challenges, and opportunities for internal comms teams...
- poppy@newzapp.com
How to Create a Christmas Newsletter Template That’s Not Awful
Create an inclusive and thoughtful internal Christmas newsletter template that stands out. Learn actionable tips on design, content, and using NewZapp + NewZapp to craft a professional, festive email that everyone will appreciate....
- darren@newzapp.com
You asked – We Answered
Thank so much for responding to our latest customer satisfaction survey. Your responses and feedback are a vital part of platform and service....
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A GDPR-compliant platform should provide appropriate security controls, a data processing agreement and clear information about where data is stored. It should also support data access, correction, export and deletion requests.
Effective internal communications require listening as well as broadcasting. Integrated survey tools allow you to gather feedback, measure sentiment, and identify concerns before they escalate.
Schools, colleges and universities are busy, complex communities. Staff, students, leadership teams, governors and support departments all need timely information.
You’ve done everything right — or so it seems. The subject line is crisp, the message is timely, the design is polished, and you’ve sent it out to your carefully curated list.
Why are named user logins so important when accessing NewZapp? Particularly for organisations with formal governance, information security, data protection or audit requirements.
There are many humbling experiences in life. Assembling flat-pack furniture. Explaining cryptocurrency to your parents. Watching a beautifully designed HTML email enter Microsoft Outlook and come out looking like it was formatted during a power cut. Welcome to HTML email rendering. Please keep your arms and legs inside the table layout at all times.
NewZapp Internal Communications Blog
Constantly developed and evolved over the last 25 years, NewZapp delivers award winning internal communications for Public and Private organisations.
We love what we do but our passion isn’t just the software, it’s the way our software can transform experiences and engagement. Our dedicated UK based customer success team are driven by your success. If we deliver increased employee engagement through internal communications we know we’re achieving our goals.
An internal communications platform you can trust, our UK based servers and ISO 27001 certification provide you best in class data security and compliance. NewZapp enables you to use your time and resources more efficiently and effectively to focus on messaging and engagement.