What is an NPS score?
NPS stands for Net Promoter Score and is a method for understanding customer loyalty. By asking just one question the NPS will generate a result between -100 and +100. The higher the score, the better.
The importance of managers as a communication channel
Managers – we all have one and communication is part of every manager’s role. But do we recognise the importance of managers in our quest to better engage employees? And if we do, are internal communicators supporting them well enough? To
NewZapp achieves ISO 27001 accreditation
NewZapp achieves ISO 27001 accreditation. NewZapp is thrilled to have secured the highest international information security standard. The ISO 27001:2017 certification highlights NewZapp’s dedication to providing highly secure internal communications solutions.