2022 A year in review
What an incredible year here at NewZapp Communications. We won a communications award for the work we do with the NHS. We've delivered 3 major upgrades to the platform. New customers enjoying high delivery rates and current customers are loving
What is an NPS score?
NPS stands for Net Promoter Score and is a method for understanding customer loyalty. By asking just one question the NPS will generate a result between -100 and +100. The higher the score, the better.