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Excerpt:
Internal communication and employee engagement are often confused, but understanding their differences is key to building a motivated workforce. Learn how internal communication fuels engagement, why they must be treated separately, and how to optimize both for maximum impact

Effective internal communication requires identifying key stakeholders and filtering out distractions. Learn how to use the Impact-Influence Grid and the Seven Classes of Stakeholders model to prioritize engagement and streamline communication.

Many internal communicators rely on intuition and basic metrics like open rates—but these don’t prove real impact. This article explores a data-driven approach to measuring internal communications, demonstrating how to link engagement to business outcomes.

AI is reshaping internal communications, offering efficiency and personalisation while raising ethical concerns. Discover key insights from our latest survey on AI adoption, challenges, and opportunities for internal comms teams