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NewZapp has been supporting businesses with their communication needs for over two decades. We have a huge library of blogs, webinars and guides to help maximise your internal communications and employee engagement.

https://newzapp.co.uk/blog/nps/

Turn Passives into Promotors

For Employee Net Promoter Score (eNPS) to work effectively it needs to ignore passive employees. But while it is the promoters and detractors that generate the Employee Net Promoter Score, it is actually your passive employees that hold the greatest potential. Before I explain why, let’s remind ourselves how someone becomes a ‘passive’ employee.

clarity-in-internal-communications

The Power of Clarity in Internal Communications

In the fast-paced world of internal communications, clarity is the unsung hero that can make or break your message. When your team or organization depends on smooth, effective communication, ensuring that your emails are clear and concise is crucial.