"NewZapp has taken a lot of pain out of our internal communications. We’ve saved hours each week, and staff are much more engaged with the content we send out. A fantastic tool has significantly improved how we communicate as an organisation. "
“I can work three times faster now. It’s just so easy to do everything, from inserting images to adjusting the layout. The fluidity of the system makes creating emails a doddle and I actually enjoy the process now!”
"There are so many options that we can control. It means we can really own and personalise our campaigns now. I can’t wait to get stuck in and find new ways to make our emails look and land better."
“The platform allows us to pull in content and images easily, create one off newsletters, set up several distribution groups and easily manage contacts. The advice and support from the NewZapp team is excellent and I would recommend them any day of the week!”
Your dedicated Account Manager will discuss your goals and ensure NewZapp is set up exactly how you want to be. You can be up and running within a day if that works for you, but if you need longer, that’s fine too.
From the technical set up, to the guided tour – everything is tailored to you at a time and place of your choosing.
We have used both NewZapp and Mailchimp and find NewZapp just as intuitive and user friendly. One of the things that sets NewZapp apart for us is the attentiveness of staff and ease of being able to speak to them and have any issues resolved.
With no data security breaches since our inception over 20 years ago, we are extremely proud to continually provide a service our customers can rely on.
Our customer service team achieve this by maintaining the very highest security standards and ensuring our supply partners do the same.
Support from NewZapp HQ is always fast and friendly, very helpful advice and assistance when needed.
Internal communications is all about people. We firmly believe that it is a combination of our software, and our people, that help our customers sore high on their quest to improve internal communications.
Your named customer service manager will be with you every step of the way ensuring you get the most out of NewZapp.
We are passionate about our support. 94% of our users score us a 9 or above in our quarterly customer satisfaction surveys.
It’s this personable approach that makes the difference for our customers.
We really appreciate that there is always someone at the other end of the phone to help us when needed. The team is very responsive and comes back with solutions quickly, which is important to us.
Behind our internal communication software is a team of passionate people with a lot of knowledge.
We run regular webinars, feature update refreshers and full in-house training days for all our customers to benefit from.
If you are looking to learn techniques to increase email deliverability or would like to train your team on increasing employee engagement, let us know.
We found NewZapp Training to be very useful and informative. Can't believe some of the features that we were not using!! Already changed that from this week. Darren has a great attitude, explains very well and is a fountain of knowledge.
