What is DKIM?
Having the correct authentication can double your open rates. DKIM acts as an authentication process that protects organisations against spam and phishing.
The importance of managers as a communication channel
To answer these questions, I surveyed over 700 internal communicators asking them whether their internal communications strategy specifically list managers as a standalone communication channel. Just under two-thirds say they do, which is actually higher than I expected, but the comments I received when undertaking the survey really highlight the challenge… and the purpose of […]
Perfecting change management communications
Change is necessary in every organisation – whether that be a new process, a change in software, or an acquisition. But, whatever the change, it can be unsettling for many employees and as such, a robust change management strategy must always be in place from the very outset. For change to be successful we often […]
10 tips to make your email communications more engaging
Ensuring your email communications resonate is no mean feat. In fact, it’s even harder today than it used to be. Twenty years ago, research found that we have an attention span of 12 seconds. Today, this has reduced to 8 seconds. But why are we seeing this decrease? Distraction. We have distractions everywhere. I bet […]