How to Measure Employee Engagement Without Another Survey
If your annual engagement survey lands months after the fact, you are not measuring employee engagement in real time. You are reviewing history. Low response rates, delayed analysis, and survey fatigue can leave leaders with a snapshot that is already stale by the time it reaches the executive team. This tutorial shows how to build […]
Internal Newsletter: How to Write One Employees Actually Read
An internal newsletter is the one channel you own outright: no feed, no algorithm, no gatekeeper. It reaches desk-based and frontline staff, it can carry anything from a safety notice to a benefits reminder, and it is measurable end to end. It is also the channel most likely to be skimmed, archived or filtered out […]
How we use NPS feedback to improve your reporting, insight and overall experience
When we ask customers to complete our Net Promoter Score (NPS) survey, we’re not chasing a number. We’re asking a simple question to support a much bigger goal: understanding how NewZapp is performing in the moments that matter most, and using that insight to make the platform and service easier, clearer and more effective.
Closing the Internal Communication Gap in UK Further Education
UK Further Education (FE) colleges are among the most complex and mission‑critical institutions in the public sector. They sit at the intersection of education, skills, employability, social mobility and local economic growth. Unlike universities, FE colleges are intensely place‑based and delivery‑focused, serving diverse learner cohorts including 16–18 students, adult learners, apprentices, employers and communities.