Your NewZapp package will include:
- Unlimited upload of databases
- No extra costs for additional lists
- Multi-user options
- No cap on file storage
- Your "from" address on emails
- CRM integration
- Option to purchase top-up credits
- Range of automations
- No NewZapp logo - ever
- Account Manager & on-boarding
- Audit trail
- GDPR compliance tools
- Website signup code
- Phone support
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External Communications
Get everything you need
in one packageAutomated sending, amazing tracking, database segmentation, API and Google Analytics integration. All the tools you need to send detailed email marketing & communications campaigns.
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Internal Communications
Are your Internal Communications
hitting the mark?29% of employees say their organisation's current method of internal communication isn't working. NewZapp will help you improve employee engagement.
Email Creation
Feature | External Communications |
---|---|
Drag & DropBuild your emails with our easy to use drag & drop editor | |
WYSIWYG editorWhat you see in the editor is what you get in the inbox | |
Bespoke Template DesignProtect and enhance your brand | |
Create your ownSimply add your content and go | |
Free template libraryA fantastic selection, pre-populated and ready to go | |
Image editorCrop, resize, adjust and edit any image you upload | |
Anchors and hyperlinksTake your contacts off to any destination | |
Landing pagesTurn any campaign into a destination | |
Upload your own HTMLUpload HTML and images in seconds | |
Email personalisationMaking it special for everyone | |
Proof campaignsCheck it before you wreck it | |
Social media sharingmultiply your audience potential | |
Image types.GIF .PNG .JPG extensions | |
Document uploadEasily share PDF documents | |
Mobile previewInstantly check mobile device rendering | |
Desktop previewSwitch to desktop to see in full | |
Online campaign versionsView your email in a browser | |
GDPR and DPA toolsGain consent and trust | |
Image blocksAdd any image to any campaign | |
Text blocksWrite text or copy and paste | |
Custom blocksDuplicate any layout or content | |
Store your campaignsEasy reference or duplication | |
Save as...Utilise your best performing email again and again | |
AutosaveNever lose content again | |
Your own 'From' addressBuild trust and keep it | |
Custom tagsPersonalise emails and dynamically segment data | |
Nifty Images supportedUtilise cool dynamic content |
Contact Management
Feature | External Communications |
---|---|
Upload to NewZapp with Excel or CSV | |
Individual contact card recordDrill down data in one place | |
Include custom data in contact card | |
Consent storing for DPA and GDPRMaintaining trust | |
Contact filteringAdvanced tools, unlimited combinations | |
Groups/Lists | 200 |
Public groups/ListsContacts can join or leave | 10 |
Manage contact preferencesManage public groups or unsubscribe | |
Unsubscribe managementEnsure a painless outro experience | |
Send historyProven contact history for peace of mind | |
Contact SegmentationSend dependent on custom data | |
Behavioural SegmentationSend a follow-up based on an open or click | |
Targeted SegmentationSplit your contacts dependent on their history | |
Dynamic SegmentationSend when your contacts are individually active | |
Send to all contactsBlast to your entire database | |
Send to multiple or single groupsFlexible send management | |
Dedicated proof groupAdd your trusted people | |
Export contact dataIn Excel format | |
Import report and failures exportValidate your data | |
Account-wide suppressionEasy blocking for peace of mind | |
Unsubscribes and bouncesManaged automatically | |
Website sign-up formwith double opt in features | |
Facebook sign-up formwith double opt in features |
Email Sending
Feature | External Communications |
---|---|
Contact groups summaryOverview tools to manage, rename and edit | |
Email PreviewCheck how your campaign renders | |
Add campaign to reportsTracking your performance in real time | |
Proof groupSend your campaign to checking accounts | |
Campaign schedulingSend when your contacts are most active | |
Google Analytics integrationTrack and analyse journeys from your emails to your website |
Email Delivery Management
Feature | External Communications |
---|---|
Spam CheckCheck your email's spam score and deliverability before sending | |
24/7 Spam monitoringFor your peace of mind | |
Global Blacklist monitoringThe mail always gets through | |
DMARCDomain-based Message Authentication, Reporting and Conformance | |
DKIMOptional Domain Pack purchased separately | |
SPFSender Policy Framework | |
UK sending serversBetter delivery success | |
UK sending IP addressesTrusted sending strategy | |
Data stored on UK serversYour data protected by UK law | |
Your own reply addressesEnsuring responses get through | |
Deliverability support and adviceOur expertise made available to you |
Reporting
Feature | External Communications |
---|---|
Hotspot overlayWhat are your most-clicked links? | |
Device reportingWho's opening on what? | |
Social media reachHow has your audience multiplied? | |
Timeframe graphWhen are your contacts opening? | |
LIVE! Real time reportingWatch as your campaign performs | |
Data statisticsCompare, report, strategise | |
Downloadable report in PDFOne-click provenance | |
A/B TestingSplit send to discover what works best | |
Data filteringDrill down quick with smart filters | |
Bounce reportingThe whys and hows of bounces | |
Google Analytics IntegrationTrack and analyse journeys from your emails to your website |
Automation
Feature | External Communications |
---|---|
Sign up Welcome EmailOnboard contacts automatically | |
Birthday SeriesReward contacts annually | |
Event PromotionCreate excitement with lead-ups | |
Seasonal MessagesSend on every occasion | |
Behaviour Triggered CampaignsReact to your contacts | |
Custom AutomationCreate your own automation | |
Date Triggered CampaignsUtilising the power of Custom Tags | |
Hotspot OverlayWhat are your most-clicked links? | |
Device reportingWho's opening on what? | |
Social Media ReachHow has your audience multiplied? | |
Timeframe graphWhen are your contacts opening? | |
LIVE! Real Time ReportingWatch as your campaign performs | |
Data StatisticsCompare, report, strategise | |
Downloadable report in PDFOne-click provenance | |
A/B TestingSplit send to discover what works best | |
Data filteringDrill down quick with smart filters | |
Bounce reportingThe whys and hows of bounces | |
Google Analytics IntegrationTrack and analyse journeys from your emails to your website |
Support
Feature | External Communications |
---|---|
Experienced Email Communications Support Team | |
Account welcome pack and onboarding support | |
Dedicated Account ManagerWe're always on hand for you | |
Client-led Knowledge BaseAll the questions we've ever had, answered | |
Weekly blogs and NewslettersUp to the minute updates | |
Live Chat and Ticket SupportAlways on hand | |
UK based phone supportWe're around when you need us | |
UK Data Protection Act and GDPR compliant | |
Data stored on UK serversProtected by UK law | |
White Papers and support guidesDownloadable, printable easy guides | |
Safety LockoutActive session management |
User Management
Feature | External Communications |
---|---|
Safety LockoutProtect your account and work from other users with the safety lockout | |
Multiple UserProvide each user of an account with their own credentials for data security & protection | |
Audit trailProvides accountability and ownership of key actions by means of a permanent log |
Additional Services
Feature | External Communications |
---|---|
Bespoke branded templateSave time and look good everywhere | |
Domain reputation and managementProtect your business, brand and reputation | |
Email communications integration strategyCreating seamless customer journeys | |
Multiple Client Management ServicesTaking the strain for your clients | |
APIConnect NewZapp to your CRM or other integral system |