Your NewZapp package will include:
- Unlimited upload of databases
- No extra costs for additional lists
- Multi-user options
- No cap on file storage
- Your "from" address on emails
- CRM integration
- Option to purchase top-up credits
- Range of automations
- No NewZapp logo - ever
- Account Manager & on-boarding
- Audit trail
- GDPR compliance tools
- Website signup code
- Phone support
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External Communications
Get everything you need
in one packageAutomated sending, amazing tracking, database segmentation, API and Google Analytics integration. All the tools you need to send detailed email marketing & communications campaigns.
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Internal Communications
Are your Internal Communications
hitting the mark?29% of employees say their organisation's current method of internal communication isn't working. NewZapp will help you improve employee engagement.
Email Creation
| Feature | External Communications |
|---|---|
| Drag & DropBuild your emails with our easy to use drag & drop editor | |
| WYSIWYG editorWhat you see in the editor is what you get in the inbox | |
| Bespoke Template DesignProtect and enhance your brand | |
| Create your ownSimply add your content and go | |
| Free template libraryA fantastic selection, pre-populated and ready to go | |
| Image editorCrop, resize, adjust and edit any image you upload | |
| Anchors and hyperlinksTake your contacts off to any destination | |
| Landing pagesTurn any campaign into a destination | |
| Upload your own HTMLUpload HTML and images in seconds | |
| Email personalisationMaking it special for everyone | |
| Proof campaignsCheck it before you wreck it | |
| Social media sharingmultiply your audience potential | |
| Image types.GIF .PNG .JPG extensions | |
| Document uploadEasily share PDF documents | |
| Mobile previewInstantly check mobile device rendering | |
| Desktop previewSwitch to desktop to see in full | |
| Online campaign versionsView your email in a browser | |
| GDPR and DPA toolsGain consent and trust | |
| Image blocksAdd any image to any campaign | |
| Text blocksWrite text or copy and paste | |
| Custom blocksDuplicate any layout or content | |
| Store your campaignsEasy reference or duplication | |
| Save as...Utilise your best performing email again and again | |
| AutosaveNever lose content again | |
| Your own 'From' addressBuild trust and keep it | |
| Custom tagsPersonalise emails and dynamically segment data | |
| Nifty Images supportedUtilise cool dynamic content |
Contact Management
| Feature | External Communications |
|---|---|
| Upload to NewZapp with Excel or CSV | |
| Individual contact card recordDrill down data in one place | |
| Include custom data in contact card | |
| Consent storing for DPA and GDPRMaintaining trust | |
| Contact filteringAdvanced tools, unlimited combinations | |
| Groups/Lists | 200 |
| Public groups/ListsContacts can join or leave | 10 |
| Manage contact preferencesManage public groups or unsubscribe | |
| Unsubscribe managementEnsure a painless outro experience | |
| Send historyProven contact history for peace of mind | |
| Contact SegmentationSend dependent on custom data | |
| Behavioural SegmentationSend a follow-up based on an open or click | |
| Targeted SegmentationSplit your contacts dependent on their history | |
| Dynamic SegmentationSend when your contacts are individually active | |
| Send to all contactsBlast to your entire database | |
| Send to multiple or single groupsFlexible send management | |
| Dedicated proof groupAdd your trusted people | |
| Export contact dataIn Excel format | |
| Import report and failures exportValidate your data | |
| Account-wide suppressionEasy blocking for peace of mind | |
| Unsubscribes and bouncesManaged automatically | |
| Website sign-up formwith double opt in features | |
| Facebook sign-up formwith double opt in features |
Email Sending
| Feature | External Communications |
|---|---|
| Contact groups summaryOverview tools to manage, rename and edit | |
| Email PreviewCheck how your campaign renders | |
| Add campaign to reportsTracking your performance in real time | |
| Proof groupSend your campaign to checking accounts | |
| Campaign schedulingSend when your contacts are most active | |
| Google Analytics integrationTrack and analyse journeys from your emails to your website |
Email Delivery Management
| Feature | External Communications |
|---|---|
| Spam CheckCheck your email's spam score and deliverability before sending | |
| 24/7 Spam monitoringFor your peace of mind | |
| Global Blacklist monitoringThe mail always gets through | |
| DMARCDomain-based Message Authentication, Reporting and Conformance | |
| DKIMOptional Domain Pack purchased separately | |
| SPFSender Policy Framework | |
| UK sending serversBetter delivery success | |
| UK sending IP addressesTrusted sending strategy | |
| Data stored on UK serversYour data protected by UK law | |
| Your own reply addressesEnsuring responses get through | |
| Deliverability support and adviceOur expertise made available to you |
Reporting
| Feature | External Communications |
|---|---|
| Hotspot overlayWhat are your most-clicked links? | |
| Device reportingWho's opening on what? | |
| Social media reachHow has your audience multiplied? | |
| Timeframe graphWhen are your contacts opening? | |
| LIVE! Real time reportingWatch as your campaign performs | |
| Data statisticsCompare, report, strategise | |
| Downloadable report in PDFOne-click provenance | |
| A/B TestingSplit send to discover what works best | |
| Data filteringDrill down quick with smart filters | |
| Bounce reportingThe whys and hows of bounces | |
| Google Analytics IntegrationTrack and analyse journeys from your emails to your website |
Automation
| Feature | External Communications |
|---|---|
| Sign up Welcome EmailOnboard contacts automatically | |
| Birthday SeriesReward contacts annually | |
| Event PromotionCreate excitement with lead-ups | |
| Seasonal MessagesSend on every occasion | |
| Behaviour Triggered CampaignsReact to your contacts | |
| Custom AutomationCreate your own automation | |
| Date Triggered CampaignsUtilising the power of Custom Tags | |
| Hotspot OverlayWhat are your most-clicked links? | |
| Device reportingWho's opening on what? | |
| Social Media ReachHow has your audience multiplied? | |
| Timeframe graphWhen are your contacts opening? | |
| LIVE! Real Time ReportingWatch as your campaign performs | |
| Data StatisticsCompare, report, strategise | |
| Downloadable report in PDFOne-click provenance | |
| A/B TestingSplit send to discover what works best | |
| Data filteringDrill down quick with smart filters | |
| Bounce reportingThe whys and hows of bounces | |
| Google Analytics IntegrationTrack and analyse journeys from your emails to your website |
Support
| Feature | External Communications |
|---|---|
| Experienced Email Communications Support Team | |
| Account welcome pack and onboarding support | |
| Dedicated Account ManagerWe're always on hand for you | |
| Client-led Knowledge BaseAll the questions we've ever had, answered | |
| Weekly blogs and NewslettersUp to the minute updates | |
| Live Chat and Ticket SupportAlways on hand | |
| UK based phone supportWe're around when you need us | |
| UK Data Protection Act and GDPR compliant | |
| Data stored on UK serversProtected by UK law | |
| White Papers and support guidesDownloadable, printable easy guides | |
| Safety LockoutActive session management |
User Management
| Feature | External Communications |
|---|---|
| Safety LockoutProtect your account and work from other users with the safety lockout | |
| Multiple UserProvide each user of an account with their own credentials for data security & protection | |
| Audit trailProvides accountability and ownership of key actions by means of a permanent log |
Additional Services
| Feature | External Communications |
|---|---|
| Bespoke branded templateSave time and look good everywhere | |
| Domain reputation and managementProtect your business, brand and reputation | |
| Email communications integration strategyCreating seamless customer journeys | |
| Multiple Client Management ServicesTaking the strain for your clients | |
| APIConnect NewZapp to your CRM or other integral system |